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If you find that you are unable to travel due to illness or travel restrictions, please contact your airline for information about refunds. If they are unable to assist, we suggest you contact the financial institution through which you paid for the flights.

Public Health Locator Form

New arrivals will be required to provide UK officials with contact and travel information prior to arrival by completing the Public Health Locator Form. This form must be completed by each member of your traveling party. You cannot submit the form until 48 hours before you are due to arrive in the UK.

Travel Corridors, Mandatory 14-Day Self-Isolation for Arrivals to the UK, and Lockdown Restrictions

Individuals arriving in the UK from outside the current travel corridor (see below for each country’s rules) must self-isolate for 14 days and may be contacted to verify compliance. You will need to self-isolate if you visited or made a transit stop in a country or territory that is not on the travel corridor list in the 14 days before you arrive in the UK.

For England:  Passengers arriving to England by air, land, or sea from travel corridor countries do not need to self-isolate so long as they have only visited the listed countries in the past 14 days. Note that these rules apply to England only. You also do not need to self-isolate if you’re travelling to NI from within the Common Travel Area (CTA). For the list of designated travel corridor countries, visit Countries and territories with no self-isolation requirement on arrival in England (GOV.UK).

Passenger locator forms are required even if you are arriving from a travel corridor country. You may be denied UK entry or fined £100 if you refuse to provide your contact details and £1,000 if you refuse to self-isolate, or you may face further action. For complete details on UK guidelines, visit: https://www.gov.uk/uk-border-control

For Northern Ireland:  Passengers arriving to Northern Ireland by air, land, or sea from travel corridor countries do not need to self-isolate so long as they have only visited the listed countries in the past 14 days. You also do not need to self-isolate if you’re travelling to NI from within the Common Travel Area(CTA).

If you refuse to provide passenger information you may be fined £60. If you are required to self-isolate and leave self-isolation within the 14-day period you may be fined £1,000. For complete details, visit  Coronavirus (COVID-19): travel advice(NIDIRECT.GOV.UK).

For Scotland:Passengers arriving to Scotland by air, land, or sea from travel corridor countries do not need to self-isolate so long as they have only visited the listed countries in the past 14 days. Note that these rules apply to Scotland only.

UK Border Force will carry out spot checks at the border and can impose a fine of £60 to those who refuse to provide passenger information. Those who fail to self-isolate can be fined £480. For complete details, visit  Coronavirus (COVID-19) (via GOV.SCOT.UK).

For Wales:  Passengers arriving to Wales by air, land, or sea from travel corridor countries do not need to self-isolate so long as they have only visited the listed countries in the past 14 days. You also do not need to self-isolate if you’re travelling to Wales from within the Common Travel Area (CTA). For more information, visit:  Travellers exempt from self-isolation: coronavirus (COVID-19).

You may be denied UK entry or fined £1,920 if you refuse to provide your contact details and £1,000 if you refuse to self-isolate, or you may face further action. For complete details on guidelines for Wales, visit: https://gov.wales/coronavirus

For Transiting Travelers

IIf transiting airside with onward travel outside of the UK and not passing border control, you are exempt from self-isolation requirements. If transiting landside after entering the UK, you may travel directly between ports (such as Eurostar to Heathrow) without self-isolating. You can end self-isolation to go to the port you will leave the UK from, if you are leaving within 14 days. Travel straight to the port and avoid public transportation.  All transiting persons will still be required to fill out the Public Health Passenger Locator Form.

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